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Q: Unable to lock hatchback door

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I cannot lock the hatchback door on my vehicle.

A: You likely have a bad door lock actuator, o...

You likely have a bad door lock actuator, or a broken wire. To determine the cause of the problem, the hatchback door panel will have to be removed, then electrical testing will have to be performed. A qualified technician from YourMechanic can come out to your Subaru’s location to inspect your door, and replace the door lock actuator, if deemed necessary.

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