Skip the auto shop - Our mechanics make house calls

Q: The rear hatch lock does not work with the remote.

asked by on

The rear hatch lock does not work with the remote.

A: Ensure the rear hatch opens with the outer ...

Ensure the rear hatch opens with the outer and inner handles. If so then the problem exists in the remote transmitter as long as the other remote functions work lock/unlock. As long as you are sure the lock or unlock button works from the remote, you can test the transmitter by depressing and holding the the panic button for one second. The panic alarm will go off. You should be able to disarm the panic alarm by depressing and holding the rear hatch button for 3 seconds and then by inserting the key in the ignition. If you cannot get the panic alarm to disarm with the rear hatch button, then depress one of the other buttons for 3 seconds and insert key in the ignition to clear the panic alarm and get a new key remote from your local dealer.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Loud noise from engine.

This is caused by the timing chain tensioners in the engine are bad and they would need to be replaced with new chains and tensioners. On some of these vehicle the camshafts may need to also need to be replaced...

Q: Mercedes Misfire codes Po300 301 302 303

Ruling out ignition or fuel system problems is a lot of work. I usually do it by substituting components from non working cylinders to working cylinders to see if the misfire moves. Misfires on one side of the engine like...

Q: How do I personalize the power door locks settings?

You can customize many of your vehicle’s settings using the vehicle personalization system. One of the areas of the vehicle that you can customize is the power door locks. When personalizing the power door locks you can change which doors...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...