Skip the auto shop - Our mechanics make house calls

Q: The radio will not respond or turn on, opens up on LCD then immediately crashes, other buttons do not work.

asked by on

The radio is not wanting to turn on. I have base radio with SYNC, no MTF. Its all software based with LCD screens and while the entirety of my other interface works, any of the radio/audio related buttons do not work except for the on/off volume , and when I go to turn it on the radio screen opens up on the LCD then immediately closes. No other response except it will respond to CD's being put into it and eject them, but will not play.

My car has 105000 miles.
My car has a manual transmission.

Hello, thanks for writing in about your Ford Focus. From what you’ve described, the radio control head would need to be scanned with a factory level scanner to see if the unit needs to be sent out for repairs or needs to be replaced. I suggest having the system looked at by a certified technician, like one from YourMechanic, to diagnose the issue with your radio and help you make an accurate repair.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  • Home
  • Questions
  • The radio will not respond or turn on, opens up on LCD then immediately crashes, other buttons do not work.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Interior lights sunroof windows

Hello there, it is not uncommon for a vehicle to have a few electrical issues as they start to get older. Although the amount of issues seen here is a bit abnormal for your 2006 Jaguar Vanden Plas. The most...

Q: My husbands 2008 jetta battery keeps dying he says radio stays on even when he takes out key

It sounds like you have the radio connected wrong or a short in the electrical system. The radio may not be the only component getting power with the key off, and these components being on will drain the battery within...

Q: When I start my car on a cold morning I have to pump the accelerator to get it to start.

As a general rule, car engines do not like cold weather and do not do operate as well in cold weather. When you start your car in the morning and turn the key to on, the coolant temperature sensor immediately...

Related articles

What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.