The ignition cylinder is locked in the On position.
This sounds like something is broken in the steering column. A defective lock cylinder, or a seized ignition switch. It would have to be disassembled to see the problem. A qualified mechanic from YourMechanic can come out and diagnose the issue if you need help.
Have a car question? Get free advice from our top-rated mechanics.
Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%