Skip the auto shop - Our mechanics make house calls

Q: Starting problem, what part is the culprit?

asked by on

I have a 2011 Jeep Grand Cherokee and I have used it pretty consistently since I bought it. I have 75,000 miles on it now and it has a really hard time starting up most of the time now. Some days it will not start up at all and I have to let it sit and try again in a while. That’s just not acceptable. When I asked the dealership about it they informed me that I am not the only one with this problem. How should I proceed? If it is a widespread problem should I wait for Jeep to do a recall or fix it on my own dollar and hope they reimburse me?

A: Sounds like the fuel pump relay is either n...

Sounds like the fuel pump relay is either not turning on the fuel pump or intermittently shutting off power to the fuel pump without warning. This could be dangerous if this happens while driving.

The fuel pump relay is inside the Total Integrated Power Module (TPIM) and is not serviceable separately, but there is a campaign recall RC-R09-15 that covers your vehicles TPIM replacement.

Contact your local dealer and supply your vehicle information as requested in order to see if your vehicle is covered.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Should I have the cam shaft sensor changed before the timing chain or just do it all together?

Hello. This is a matter of personal preference. There is no mechanical reason to replace one because the other is not working properly. However, if there are known issues related to the timing chain in your car and you do...

Q: Fuel pump shuts off and solution can't be found

Hi there, thank you for asking about your 1983 Nissan 280ZX. You should replace the fuel pump relay. Make sure to hook up your multimeter to check for the voltage reading while you are trying to start the car and...

Q: Car sometimes stalls at red light

Intermittent issues are among the most complex to diagnose because of the infrequency and all the variables that come into play. I have seen everything from low fuel pressure to a bad transmission torque converter cause a stalling situation when...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.