Skip the auto shop - Our mechanics make house calls

Q: Starting problem, what part is the culprit?

asked by on

I have a 2011 Jeep Grand Cherokee and I have used it pretty consistently since I bought it. I have 75,000 miles on it now and it has a really hard time starting up most of the time now. Some days it will not start up at all and I have to let it sit and try again in a while. That’s just not acceptable. When I asked the dealership about it they informed me that I am not the only one with this problem. How should I proceed? If it is a widespread problem should I wait for Jeep to do a recall or fix it on my own dollar and hope they reimburse me?

A: Sounds like the fuel pump relay is either n...

Sounds like the fuel pump relay is either not turning on the fuel pump or intermittently shutting off power to the fuel pump without warning. This could be dangerous if this happens while driving.

The fuel pump relay is inside the Total Integrated Power Module (TPIM) and is not serviceable separately, but there is a campaign recall RC-R09-15 that covers your vehicles TPIM replacement.

Contact your local dealer and supply your vehicle information as requested in order to see if your vehicle is covered.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Random power loss when I’m driving, worried it’s a lemon

This one is not going to be easy to figure out without duplicating the condition at the same time that testing can be performed. When a vehicle goes into “limp mode,” it receives a command from the computer triggered...

Q: Reinstalling fuel pump back into tank

If you are not using an OEM, dealer supplied gasket, but rather an aftermarket supplied gasket, that could cause this problem. The gasket you have may simply be too thick. Even if the gaskets are of the same thickness, there...

Q: Trouble with security system

Depending on whether or not the security system is aftermarket or not makes a great deal of difference when dealing with these issues. An aftermarket system comes with the chance that it was not installed correctly. As well as the...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...