Skip the auto shop - Our mechanics make house calls

Q: Someone broke into my car

asked by on

My car was broken into and the wheel won't turn but the key will turn but the car won't start. The car is a Ford Explorer 2001 sport
My car's transmission is unknown to me.

A: If there is damage to the steering column, ...

If there is damage to the steering column, please exercise extreme caution in even "looking" at the column, let alone "repairing" it. The driver side airbag is at the top of that column and could go off unexpectedly during service work and that will injure or kill you if your head is in the general area. The air bag circuit has to be completely disabled, per the instructions in the Factory Service Manual, before a hands on diagnosis, let alone any actual repair, is even attempted.

It sounds like the steering column was damaged, including the locking mechanism, and if the no start condition was not present earlier it is probably related to, or due to, this damage. The steering lock mechanism, key switch and electrical wiring and terminals, and other components should be repaired first. If after that, the vehicle won’t start, a standard no start diagnostic will reveal the issue. A certified Mechanic from YourMechanic can restore (rebuild) the column for you and then perform additional diagnostics if the vehicle still won’t start. Please let us know how we can assist you with this repair work.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car Wont Start

It sounds like you have an aftermarket alarm system that was in valet mode and reset when battery was replaced. If you have a small red led light on the dash that is blinking then look under left side of...

Q: grinding or scraping sound coming from the front L wheel.

This sounds like the brake pads or bearings are bad; they could be binding the wheel in the left side. You should have the noise issue inspected and any needed repairs done. A jerking issue could lead to total lock-up...

Q: Around 2000 rpm, car shifts erratically from 4 to 3 gear, code comes up as Bad Shift Solenoid C

Hi there, thanks for writing in. Based off your details, you could possibly have a problem with the transmission front pump seal that will not let the lock up torque converter go into overdrive, and may set codes for overdrive....

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.