Skip the auto shop - Our mechanics make house calls

Q: SmartTop setup console roof

asked by on

My SmartTop convertible setup menu won’t come up on the Multi Function Display panel on my Eos. I tried using the unlock button and up on stalk methods. Also, the console button for the roof doesn't work. The sunroof button works. The fob/remote open and close work for the roof and the one touch all windows work. I plugged and unplugged the module back in. The firmware is up to date and the USB connection works. Do you know what could be causing this? Thanks.

A: Hello. It sounds like the module is bad. Th...

Hello. It sounds like the module is bad. The module on this vehicle fails for this system frequently and causes this to occur. Some of the time it is a programming issue, but if the firmware if up to date then it is usually the module. I usually start by checking the voltage at the module. If it has voltage then replace the module and have it programmed. If you decide to get this fixed, consider YourMechanic, as a certified technician can help you diagnose your electrical issue and make the necessary repair.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: windows trunk gas cap

Hello. If all of these occurred at the same time then it is an electrical issue. Most of the time this is caused by an issue with the ground for these circuits or it may be a broken power supply....

Q: Sunroof stuck open

Hi. The sunroof becoming inoperable is a common problem that many R350 owners encounter. The sunroof motors Mercedes produced on these vehicles have been problematic for many owners. They often fail and will need replacement. However, the motor itself is...

Q: evap

Restriction in the EVAP vent or purge hoses can also cause this code. A restricted EVAP canister will also set P0446. A smoke test can find restricted canister. I suggest having a mechanic come out and diagnose your Check Engine...

Related articles

How to Renew Your Car Registration in Oklahoma(DELETED)
Having your car registered with the Oklahoma Tax Commission is an important part of driving legally in this state. You will need to do this within 30 days of moving to Oklahoma...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...