Skip the auto shop - Our mechanics make house calls

Q: SmartTop setup console roof

asked by on

My SmartTop convertible setup menu won’t come up on the Multi Function Display panel on my Eos. I tried using the unlock button and up on stalk methods. Also, the console button for the roof doesn't work. The sunroof button works. The fob/remote open and close work for the roof and the one touch all windows work. I plugged and unplugged the module back in. The firmware is up to date and the USB connection works. Do you know what could be causing this? Thanks.

A: Hello. It sounds like the module is bad. Th...

Hello. It sounds like the module is bad. The module on this vehicle fails for this system frequently and causes this to occur. Some of the time it is a programming issue, but if the firmware if up to date then it is usually the module. I usually start by checking the voltage at the module. If it has voltage then replace the module and have it programmed. If you decide to get this fixed, consider YourMechanic, as a certified technician can help you diagnose your electrical issue and make the necessary repair.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Battery gets drained, recharging the battery

Hello, the best thing to do in your case is to install a battery shut off switch. However, you are indicating that your battery is perhaps not accessible enough for such a retrofit. And, of course, if you disconnect the...

Q: Sqealing noise EPC light

Hello. It sounds like it may have a failing alternator. If the alternator is failing or if the belt is loose due to a bad belt tensioner then this will occur. I would check and see if the belt is...

Q: Sunroof not working.

If the clutch pedal goes down without engaging the clutch. The fluid level needs to be checked in the clutch reservoir. If the level is good then there is a bad seal on either the master or slave cylinder. If...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How to Renew Your Car Registration in Oklahoma(DELETED)
Having your car registered with the Oklahoma Tax Commission is an important part of driving legally in this state. You will need to do this within 30 days of moving to Oklahoma...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...