Skip the auto shop - Our mechanics make house calls

Q: Rear hatch door is'nt working

asked by on

Can hear motor running but wont lift hatch. Was covered in snow.
My car has an automatic transmission.

Hello, thank you for writing in. The small motor that lifts the hatch is designed to do only that. Unfortunately, the extra weight and possibility that it was frozen shut may have been too much for it to handle. Make sure the hatch door is clean and clear from any extra stress. Attempt to open the door again. If it does not move or at least attempt to move, you are likely looking at needing a replacement. Once the motor is accessed, it is fairly simple to switch out. If you require further assistance with replacing the motor, contact our service department to schedule an appointment.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  1. Home
  2. Questions
  3. Rear hatch door is'nt working

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Hatch won't unlock or release with key

The rear bumper cover removal and installation should not have been an issue, unless the rear sill plate was not installed correctly, which could jam the rear hatch and not allow it to open. The MDX latches are prone to...

Q: Cracked the engine block and need to know what years can replace it

I admire your spirit. Be sure to grab a copy of the Haynes service manual for your vehicle. If you don't want to buy it, check out your local library and borrow a copy for this job. It will be...

Q: How do I change songs on a CD with the steering wheel controls?

The steering wheel has switches on the back of it so that you can control the sound system without taking your hands off the wheel. To control a CD that you are listening to, you want to use the switches...

Related articles

How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.