Q: Randomly radio shuts off and then tries to reboot

asked by on

The radio in my car randomly shuts off and every 5-10 minutes it tries to reboot. The Mercedes display appears and the radio then plays with all the un-available functions. When it tries to reboot, it never does fully reboot to the navigation or the radio screen before it turns off and then tries to reboot again. Can you help me to solve this problem?

Since the radio is on, it’s obviously got both power and ground to it. My guess is that either the radio has failed internally, or the control module is having issues. The module may be able to be reflashed to resolve this issue. Have you car looked at by a professional, such as one from YourMechanic, who will be able to diagnose the issue with your radio and repair your problem firsthand.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1,000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Randomly radio shuts off and then tries to reboot

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: How do I play a radio preset with the steering wheel?

When listening to the radio, the steering wheel controls can be used to toggle between preset stations. To play the next radio preset, press the Up button on the Seek/Preset switch for less than 0.8 seconds. To play the previous...

Q: SRS System and Seatbelt (Airbag deployed/replaced)

All airbags are a one-time use feature and will always have to be replaced after deployment. With safety features as these, I strongly recommend disconnecting the battery before working on the airbag system. While I do recommend having a...

Q: How do I select a track when listening to an iPod?

You can control your iPod with the sound system controls to help you choose a song. You can select a song in two ways: Rotate the Tune-Scroll knob to the song you wish to play, then press the knob....

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...