Skip the auto shop - Our mechanics make house calls

Q: Problems starting car, even with a new battery.

asked by on

My car won't turn over. We boosted the battery, but it didn't charge. we bought a new battery and it still won't start. The tail lights don't work, but the dashboard, interior, and hazard lights are stuck on.

A: Hi there. In order to give you specific inf...

Hi there. In order to give you specific information I would need to know what kind of vehicle this is. Most of the time if a car acts like this after it is jumped it is due to the battery cables being installed backwards during the process. If this occurs then certain modules can be damaged or fuses can fail. You should check the fuses first to see if any of them have blown. If the fuses are fine then you should enlist the help of a certified mechanic, like one from YourMechanic, who will perform an inspection of the starting system.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Intermittent starting issues

Hello. There are two easy ways to test a starter. One is to measure the voltage present at the starter terminals when cranking the vehicle. Another way is to test the starter with a starting system tester directly at the...

Q: Suspension and truck lift

I am answering this

Q: Car starts, but won't go into gear

The nature of this issue will depend on whether you have an automatic or manual transmission. If the vehicle has a manual transmission, the clutch master cylinder and slave cylinder would need to be checked, along with the shift linkage...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.