Skip the auto shop - Our mechanics make house calls

Q: My car is very hard to steer and turn

asked by on

Hello there.

I want to ask , i recently just changed my steering rack (Used) and after i drove for a while , the turning is getting rough and rougher , i send back to the workshop where i installed , they said its normal since the used steering rack have never been used for quite sometime now , i have to use it more often to get the turning getting smoother. The rough turning is like 1 short turn it was normal but another short turn its rough , its like there is a lag between it.

Hope to hear from your advice :) Thank you so much

Their explanation makes no sense in connection with any conventional rack and pinion steering unit. Whatever part was installed, whether used, rebuilt, reconditioned, or brand new should be working properly from day one. Obviously, your unit is not working as intended and they gave you that excuse to buy time time and in the hope that whatever the as yet unidentified problem is "goes away". But, the problem is not going to go away. If there is ANY binding, roughness, jerking, excessive resistance, or the like in the steering system, at present, that is a serious problem and it is a safety concern because it involves the control of the vehicle. Most states have consumer protection for auto repairs. You should simply take the car back to the shop promptly and tell them you want the steering system to function as designed and as intended. Steering systems do NOT have a "break-in" period. I would not make any threats or otherwise mention that you will file a complaint ... you should simply tell them in unmistakable terms, that you do not buy their explanation, that there is no "break-in period," that is a safety issue and that it must be repaired as agreed. That should be sufficient. If you have further difficulty, or you perhaps just want YourMechanic to fix it (that is an option, but you already paid once for the repair, of course) feel free to contact us and we will fix it for you without any further nonsense or excuses.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Uconnect touch screen not working

Hello! First of all, this is a very new vehicle so it may be under warranty. I would suggest expressing this concern to the dealer because there are already several people complaining of this particular problem. I am aware that...

Q: Idling high

There are a couple of possible causes for a high idle. The most common is a Vacuum leak, which allows excess air into the intake causing the computer to read information improperly. Other causes are exhaust leaks, or various sensors...

Q: My truck leans towards the driver's side

Since your vehicle is brand new, it sounds like some kind of design flaw. I did some searching online and found you are not the only Tacoma owner to have this issue. It sounds like your local dealer is taking...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...