Q: Key not unlocking car.

asked by on

The lock of my car does not open with the key.

If the lock cylinder rotates when the key is inserted but does not unlock, then either the linkage to the latch assembly has become disconnected or the latch is bad. In this case the door panel will need to be removed to diagnose the issue. If the lock cylinder will not turn with the it is an issue with the cylinder or the key. Check all keys to see if it a key related issue or if no keys can rotate the door lock the cylinder will need to be replaced. You may want to enlist the help of a mechanic, like one from YourMechanic, who has the tools and training to assist in this diagnosis and repair.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1,000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  1. Home
  2. Questions
  3. Key not unlocking car.

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Q: sunroof

It seems like the motor on the sunroof senses that the roof is binding, triggering the auto-reverse safety feature. You van try and clean out the roof track and then lubricating it with a water proof lube. This may fix...

Q: What conditions affect the operation of the Intelligent Key?

Your car’s Intelligent Key offers a very wide range of functionality. However, it works on radio waves. As such, there are plenty of different factors that can affect its operation. Understanding these can help you troubleshoot problems. Strong...

Q: Brakes noise 2013 Honda Civic

You need to have the brakes checked before you drive the vehicle anywhere. It sounds like you have a leaking brake caliper on the right side and lost fluid. It would be best to have an expert scope this out...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...