Skip the auto shop - Our mechanics make house calls

Q: Key not turning

asked by on

The key won't turn in the ignition.

The key itself needs to be checked to see if it’s worn out by using an alternate key. If the different key works okay, then the key should be replaced. If both keys will not turn the ignition, the key lock cylinder would need to be replaced with a new one. The system has an immobilizer which will need to be reprogrammed after the new one is installed. A factory authorized scanner will need to be used to reprogram the system. I recommend having a certified technician come take a look to diagnose and fix this ignition problem.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Key not turning

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Four-wheel drive GMC Denali with a 5.7 liter. It has lost reverse and makes a very loud grinding noise when put in any gear. 1999 GMC Yukon Denali

Hi there. The noise that you are hearing is something broken in your transmission. It sounds like the gears have damaged teeth on them and there are multiple clutches that are not applying. The transmission will need to be rebuilt...

Q: The car cut off

Hello. The car model will help us narrow down what to look for. Are there any lights that turn on on the dash when starting the car? Do any interior lights turn on? If nothing turns on, there is an...

Q: Headlights independently fail and SUV shuts down

Any time bulbs are replaced, they must be done so in pairs. Especially high powered headlights. The module driving the lights or the switch may be experiencing a malfunction. I recommend having another expert inspect the electrical circuit for any...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...