The key is locked in the ignition and will not come out.
Hi. Your vehicle is equipped with a key interlock system that keeps the key from coming out unless the vehicle is put fully into park. You need to see if the key will come out if the shifter is pushed into park. If not, then the interlock mechanism may have failed. This can also occur if the ignition switch fails or if the battery dies in the vehicle. If pressing on the shifter did not help, then I would have the battery checked. If the battery is also fine, then the locking circuit would need to be tested with a voltage meter to see where it is losing its signal. I would get some assistance from a certified technician, like one from YourMechanic, to inspect the ignition system and also inspect for any electrical problems.
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