Q: Immobilized feature
My cars saying immobilized feature won't let me turn my key
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Battery replaced recently and car still won't start. Only clicks.
Hello, since you tried jumping the vehicle with the same result, there are two possibilities. The most likely is that the starter motor has failed. The second is something keeping the engine from turning. To get a complete diagnosis of...
what should I do to prepare my car for the winter. It is currently in Puerto Rico but will be moving to Rhode Island.
Your best bet is to use the recommended fluids in the owners manual for normal use. The tires should be good for all seasons. Replace your coolant with a 50/50 mix. Otherwise, just service your vehicle as normal. There should...
Car died and clear, greenish substance on top of engine
The only fluid I know that has a green tint is coolant. You may have leaked out all the coolant or the coolant shorted out the ignition system. Check the coolant level after the engine has cooled down. If it...
Stalling & sputtering after rain
The engine spark plugs and spark plug wires on your 2001 Ford Escape are most likely arching to the ground and may need to be replaced. Run the engine with the hood up and listen to see if you hear...
What is the function of the auxiliary battery? How is it related to the intelligence servo module?
Hello - these two components are unrelated. The principle function of the secondary battery is as a backup for the primary battery - for the Sensotronic Brake System, which uses electronic pumps for brake pressure to each wheel - not...
Is the autobody shop charging me for too many labor hours to repaint parts of my car?
Hi there: It's very difficult to determine if the shop is charging more hours without reviewing all of the initial damage, their completed repairs or the process they used to make these repairs. In general however, when a serious accident...
Engine dies
Hi There, It sounds like you may have a fuel supply problem in getting the proper amount of fuel to the fuel injectors. As you know, when you turn the key to on, the fuel pump (https://www.yourmechanic.com/services/fuel-pump-replacement) is activated and...
Car stalls and shoots white smoke/ smell of gas in car, jerking when accelerating, losing power at idle, no check engine light
Hi Jacolby. Thanks for contacting us today. There are a few possible sources of your problem, but in most cases, white smoke is an indication of a blown head gasket. This can also be the reason for the lack of...
My car shuts off in the rain twice when I turned right but restarted it's self, and starts up normally after I park and shut it of
It's not clear if the moisture is related to the shut down. If it is, a likely issue is water intrusion in electrical connectors. Intermittent issues such as this have to be "present" to be able to readily pinpoint them...
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