Hello! If we have a diagnostic done with you guys and then go ahead and have you do the repairs, do you then include the diagnostic fee with the repair amount? Thank you!
My car has 100000 miles.
My car has an automatic transmission.
Some customers have obtained a diagnostic of their vehicle’s problem already and thus will just request a specific repair directly. Of course, no vehicle can be repaired without performing a diagnostic, a service that sometimes involves relatively complex test equipment and highly specialized training. All mechanics, whether mobile or shop based, distinguish between the cost of diagnosing a fault and the actual time or labor cost to repair the fault once it is identified. To illustrate, imagine a circumstance where it takes a Mechanic 2 hours to pinpoint an electrical fault in a car’s complex wiring system that is ultimately found as a simple short circuit due to a 3 inch section of frayed wire. Once found, that repair takes literally 15 minutes due to the inherent ease of just replacing a short segment of wire but, keep in mind, it took 2 hours to find it. Would it make sense to bill this as a 15 minute "repair" job, keeping in mind it took 2 hours to perform all the painstaking, tedious circuit traces, that is the diagnostic, to just get to the fault? Whatever diagnostic you request, you can be sure that the responding certified mechanic will get your issue taken care of for you promptly and professionally and answer, in person, any additional concerns that you might have. In the meantime, if you have further questions or concerns, do not hesitate at all to re-contact YourMechanic as we are always here to help you.
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