Skip the auto shop - Our mechanics make house calls

Q: Hi I have a Polo 2013 Comfortline and I've been struggling to get it running

asked by on

It's a 2013 polo 1.6 comfortline have been struggling to get it running it had lightning damage we have checked the computer box plugged the whole set computer box cluster in other car it drives everything but when we start our car it dies we checked engine everything replaced the whole wiring loom as well could it be the other modules like the gateway or could the wiring be faulty I'm not too sure what to do but we had a full diagnosis does not pick anything up
My car has a manual transmission.

Hello. If the vehicle was struck by lightning, then chances are that the gateway is bad. Most of the time, this sort of damage will require the replacement of every module in the vehicle. None will be protected from this type of voltage. The way I diagnose this is by installing a scan tool and checking the communication with each module. This will tell me which ones are not working. At that point the modules can be replaced, programmed and rebooted correctly. You may need to consult with the dealer and explain the situation to see if they can help you out in any way. If you would like another technician to give it a check, a certified pro from YourMechanic can come to your car’s location to inspect the electrical problems in person and advise you on any actions you need to take.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Hi I have a Polo 2013 Comfortline and I've been struggling to get it running

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: A scanner found the code P02B4, what does it mean?

That is an interesting code since your engine only has 4 cylinders. It is possible that the vehicle has the wrong information stored in the computer and is throwing a code for a V-8 engine. I recommend having your computer...

Q: Glow plug light

Hi there: I wouldn't suspect that the glow plug light and battery are related whatsoever. It is common for a battery to start losing cranking amps after 3 years, so this might seem to be a realistic service that needs...

Q: I have the Epc light on, took my car for major service and the mechanic replaced the high pressure fuel pump and lastly told me th

Hi there. The EPC stands for Electronic Power Control. This light comes on when there is a problem with the engine. In some vehicles, the EPC limits the amount of throttle that can be used so that the engine is...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...