Skip the auto shop - Our mechanics make house calls

Q: Hi I have a Polo 2013 Comfortline and I've been struggling to get it running

asked by on

It's a 2013 polo 1.6 comfortline have been struggling to get it running it had lightning damage we have checked the computer box plugged the whole set computer box cluster in other car it drives everything but when we start our car it dies we checked engine everything replaced the whole wiring loom as well could it be the other modules like the gateway or could the wiring be faulty I'm not too sure what to do but we had a full diagnosis does not pick anything up
My car has a manual transmission.

A: Hello. If the vehicle was struck by lightni...

Hello. If the vehicle was struck by lightning, then chances are that the gateway is bad. Most of the time, this sort of damage will require the replacement of every module in the vehicle. None will be protected from this type of voltage. The way I diagnose this is by installing a scan tool and checking the communication with each module. This will tell me which ones are not working. At that point the modules can be replaced, programmed and rebooted correctly. You may need to consult with the dealer and explain the situation to see if they can help you out in any way. If you would like another technician to give it a check, a certified pro from YourMechanic can come to your car’s location to inspect the electrical problems in person and advise you on any actions you need to take.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Windows open during storm & caused multiple problems

It is very likely that the water ingress from the windows being open during the storm has caused these malfunctions. Yes, the wiper switch input from the steering wheel is a coded input to the wiper motor assembly, which does...

Q: Wire

Your vehicle does not rely on a single ignition wire at start up. When you turn the ignition key, many different circuits are actuated, even within just the ignition system (not to mention the fuel system), corresponding to different vehicle...

Q: windshield wipers motor not working

Hello, thank you for writing in. The issue is likely related to the switch and the ground. You may want to access a wiring diagram of the system to better understand. The power supply is always available at the wiper...

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.