Q: Driver is told that his SUV's safety equipment is unreliable

asked by on

I received a call through my integrated bluetooth. After ending the call via the steering wheel controls, the ‘driver’s information center’ stayed in the call mode. Even after the passenger verified that the call was ended, it wouldn’t change and stayed in call mode. The ‘driver’s information center’ returned to speedometer mode after around three minutes. Ten minutes after that, when I was backing into a parking space next to an office building, the following failed: drivers information center radar display, the backup camera and radar, and the seat vibration safety features. While looking in outside mirror to park properly, all the safety equipment previously listed, failed and I hit the building with my vehicle. It was minimal damage to my SUV (hitch cover paint), but there was also damage to the office building. The hitch cover left an impression in the wood siding about ½ inch deep. The center dash screen backup camera kept in navigation mode and the driver’s display stayed in speedometer mode while in reverse. I headed to the dealership, but they couldn’t duplicate what had happened to me. They told me that backing into the building was my fault and that I shouldn’t rely on the safety equipment in my SUV. Do you agree with them that the safety technology with which our vehicles are equipped is not reliable?

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Driver is told that his SUV's safety equipment is unreliable

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Squaling noise

In most cases, the squealing noise from under the hood is caused by worn out or damaged belts, including the serpentine belt, AC belt or power steering drive belt. If your 2005 Altima has more than 50,000 miles, it may...

Q: Steering wheel hard to turn after alternator replacement

Have the system scanned to see what is causing the light to turn on first. The low voltage conditions might have caused the problem and would need diagnosis of the code to fix the issue. Your power steering pump may...

Q: Traction control warning comes on all the time

This issue should be covered by a recent GM special service bulletin 14636 that will replace your throttle position sensor and pedal assembly. The bulletin is dated April 8, 2015. Make an appointment with your local dealer and they will...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.