Q: Q: Car won't turn on

asked by on

The keys won't turn, the steering wheel is stiff but not locked, the brakes are stiff as well. Tried turning steering wheel left & right while turning keys, still won't work! Can you help please!?
My car has an automatic transmission.

Hi, thanks for writing in. It sounds like the ignition switch and/or lock cylinder are bad. Your vehicle may be part of the GM Ignition Switch Recall. Go to safercar.gov and run your VIN number. The site will tell you if your vehicle is part of the recall. If it is, contact a local Chevy dealer to have it repaired free of charge. If there is no recall for this, I would check your ignition switch and lock cylinder for any signs of damage or wear. If any of these are damaged, consider having an expert automotive technician from YourMechanic come to your home or office to confirm the diagnosis for you, and make perform repairs or replacements.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Q: Car won't turn on

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Do you have to lift the engine to change oil pan gasket in 2007 Chevy impala and how many hours would it take to replace

I believe on these engines the engine mounts will have to be removed and the engine will have to be jacked up slightly. Since a Jack and block of wood cannot be used on the bottom because the oil pan...

Q: Truck makes a squealing noise when starting - 2002 Dodge Ram 1500

Have you checked the condition of the drive belt? If the belt is very loose or worn, it may cause noises when there is a load put on the belt drive. If the belt looks like it is in bad...

Q: Possible bushel, arm control, or rotor problem.

Does it make the noise over bumps or all the time while your are moving? Is it a single clunk or a rattle type sound? If it is a single clunk or a rattle over bumps it could be a...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...