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Q: Car door not shutting

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The car door won't shut. The spring fell out.

Hello. It sounds like your door stay has come apart, and is not allowing the door to close. The only repair is to replace the door hinge that has the door stay built into it. Servicing a door that will not shut is a job best left for a mechanic, since the hinge will have to be removed, leaving the door unsupported, which is heavy, and can lead to injury.

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