I have been an automotive technician since 2001. I worked in my father's auto repair shop while I was in college, then went on to work for several other maintenance businesses. My experience ranges between Domestic, Asian, and European vehicles. Customer satisfaction and complete service are my goals in every job.
Richard was excellent! He contacted me in advance of the appointment to obtain more information about the problem in order to assist him in making a diagnosis, He contacted me a couple of hours prior to the appointment to see if he could come earlier. That worked for me because I had wanted an earlier appointment anyway. He explained the issue thoroughly and finished the job in a timely manner. I will recommend him to all of my friends.
I couldn't be more happy with Richard! First he arrived early to my appointment and finished early. He broke everything down into terms that I could understand. He also told me about another problem he spotted with my brakes. He gave me the confidence to be able to drive my truck with no worries at this time. He let me know that I didn't have to rush into having things fixed "at this particular moment" but also told me of the things that needed to be addressed. I will definitely use him again. Thanks so much Richard!! A BIG asset to your company!
Richard was wonderful! He got there early and got right to work. He was very efficent and knowlegable. I will definitely ask for him again and recommend him to any friends who need any repairs done!!
Richard was very personable and knowledgable about what he was doing, explaining so I could understand it. Took him several hours and practically removing the whole engine to replace the manifold gasket. Enjoyed the conversation would welcome him again.
Extremely satisfied with his early arrival time, his knowledge and experience. We will definitely be calling Richard and YourMechanic for our future automotive needs. Thanks for a delightful experience.
This is the best car maintenance experience of my life! It was so convenient and he was on time, very polite, throughly answered my questions, and worked efficiently.
The second time I use the service YourMechanic. This time Mr Richard help me fixed my car. He is efficient, friendly and very professional. Mr Richard did a great job with my repair. I'd definitely ask for him next time.
He arrived almost an hour early! Found the issue within a few minutes and once again told me what was priority and what could wait... He is absolutely the best!! Thanks so much!!
Had an oil change. Richard was very knowledgeable and courteous. He did a thorough inspection and explained further recommended services. He was never pushy like a sales man. Booked further services with him.
On time. Professional. Very knowledgeable. Absolutely no complaints. I look forward to having my car serviced by Richard again.
Richard was fantastic. He was on time and very knowledgeable about fixing the alternator. Would highly recommend him to my family and friends.
Richard was very knowledgeable and did a great job with my repair. I will continue to utilize his services with future repairs.
Richard was very professional Explains the whole process to me I would rate him as high as the scale would go. 100ttt
Richard was fantastic. I would recommend him to any BMW owner. Prompt and very friendly.
Very knowledgeable and professional. I can say without reservation he would do any job correctly and expeditiously.
Showed up on time and completed the work in an appropriate amount of time.
Richard was very professional and knowledgeable and on time. You did a great job in a short time.
Great, fantastic, wonderful! Richard was awesome and I would highly recommend him to ANYONE!
Great mechanic, very knowledgeable and trustworthy. Did a great job with my vehicle
Quick and to the point. Work completed w no issues. Appreciate the service.
Efficient, friendly, & right on time. I'd definitely ask for him next time.
Great! Didn't take as long as expected so it ended up even cheaper!!
Timely, professional and thorough. Excellent communicator.
Very pleased. Great service. Will definitely use again.
Nice guy. Honest and friendly.