I've been in the automotive industry for over 12 years and am ASE master certified. I'm also certified in advanced engine performance and light duty diesel. I have a bachelor’s degree in Advanced Automotive Systems, and have worked as an automotive technician, mechanical claims adjuster/inspector, and product investigator. I also worked at Snap-On, where I designed Volvo software for use with Snap-On aftermarket diagnostic equipment. I specialize in electrical systems and have done freelance automotive writing for companies around the world. My main goal is customer happiness and I work hard to make sure you're comfortable and safe in your vehicle!