Whitney was very courteous and knowledgeable about my car. He wa able pin point the areas my car is having issues with and I look forward to setting up a new appointment with him to resolve those issues.
...Robert is an Outstanding mechanic/technician, one who knows his trade, and is very personable, he has an ease about him, that would disarm anyone who may have had doubts, about- work, estimate, and competency that some have with the ability to do a job! Robert is reliable, trustworthy, and most of all capable of performing ANY TASK MECHANICAL, yes I would recommend him to friends and family- he;s all that & then some!....
Audi TT Quattro
by Barbara from Redwood City, CA 94061
Robert rediagnosed my car and found that the problem was not the fuel pump that the previous mechanic (David) thought. I appreciate that he didn't just change the fuel pump and leave me with a car that has the same problem. Robert has said he will email me with a recommendation for my car after he does some research. I think this is great.
Tam was straight up & honest. He fixed my car issues and recommended some other services. He even offered me some other solutions to save a little money. I appreciate his sincerity & it showed great character. I have and will continue to use your mechanic services not only because its cheaper but I have received great customer service every time. Well done.
Mark did an excellent job on our F-250 pick-up's brakes. It wasn't an easy job as the truck had not
been running in a while and had a problem with the idle which he diagnosed very quickly and was able to fix. We were very happy with the work.
Grzegorz was very knowledgeable about what maintenance was needed and helped explain to me the indicators I'd see for when certain parts would actually need replacement. The opposite of a pointless upsell, and made me feel comfortable with the safety of my vehicle.
We had a bad cell on the battery and the car would not start. Our battery charger kept showing that the battery was fully charged. Trung quickly diagnosed the problem and brought in a replacement battery for our car model fully charged. Our problem was fixed within half-an-hour in the convenience of our own garage.
Jason was extremely professional. He is very good explaining everything. Jason went above and beyond the service and 1) Cleaned the fogged residue on the cars headlamp and 2) check into a noise the car was making and isolated it to right strut. Esp after i mentioned that I just bought this car after getting pre-purchase inspection through YourMechanic. Jason acknowledged that issue should have been caught in the pre purchase inspection.
I would be happy to use Jason again.
The entire process was very straightforward and smooth: from setting up the corporate perk to receiving my keys once Erick was finished. I don't think many new users believe it when they read how easy the steps are--I for one was sure there were more steps and fees hidden in between--but after using this service for the first time, I don't think I'll want to drive to an auto shop for my oil changes. Time wasted is worse than money wasted.