Q: Why is my key not coming out of the ignition unless I disconnect the battery?

asked by on October 13, 2016

Why is my key not coming out of the ignition unless I disconnect the battery?

My car has 120000 miles.
My car has an automatic transmission.

Your issue is very likely related to a component called a "shift lock". It’s a switch placed by the shift lever that only allows the key to be removed if the car is in park or neutral. This switch has to detect the shift lever is in one of those positions, and obviously is detecting otherwise. You will want to track down what is causing the miscommunication.

The first place to start is by checking the fuse box. You will have one or possibly two fuses related to this circuit. If both of those test good, the switch itself may need to be replaced.

One other issue that affect these switches is a physical obstruction. This can be caused by dirt, debris, or an object stuck in the area of the switch. The other way the switch can be physically obstructed is with a bent shift lever.

If you need some assistance with this repair, consider YourMechanic, as a certified technician can help diagnose the issue with your stuck key and help you make the necessary repairs.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

Car remote malfunctioning.
Hi there! Keyless entry systems are wonderful when they work properly, and very frustrating when they malfunction. If your Keypad were still functioning, we would look to your keyfob as a likely suspect. However, seeing as how the Keypad is...
Service tire monitor warning, tire pressure a bit high
This is likely due to the fact that the person who changed your tires may have broken your TPMS sensor in that particular wheel. If the pressure sensor is not giving a signal at all, this would mean that the...
Wont turnover
Check the main engine fuse box and look for fuse number 27. Remove the fuse to see if it is blown and discoloration in the socket. The fuse holder cannot handle the load on it, causing it to overheat. You...
How do I remove the seat track on an '02 Ford Explorer?
Hello there. The seat track failure is a common failure. If the motor went bad, then it may be easier to just replace the motor itself. Seat tracks generally just bolt to the seat frame, if it does not bolt...
Transmission problem 1998 Ford Explorer
Hello. The most likely cause is with the shift solenoids (https://www.yourmechanic.com/services/shift-interlock-solenoid-replacement) in transmission and/or valve body components. It is also possible that you could have an external electrical problem because the PCM also controls shift points. However, the most common...
My actuator works backwards
Hello. We will need to observe several other factors in order to pinpoint what the issue is. When you say you are turning on the vents, what setting are you turning on when this happens? Is it all temperature settings...
I have white smoke coming out of exhaust and engine running rough.
Hi There, It sounds like you may have a failing cylinder head gasket allowing coolant to leak from the water passages into the cylinders resulting in the coolant being burnt in the combustion chamber with the fuel. If this is...
Clutch slave cylinder replacement 1997 Ford Ranger
Hello - first task is to check the fluid level in the clutch hydraulics reservoir (https://www.yourmechanic.com/article/how-a-hydraulic-clutch-system-works). This may be the same reservoir as the brake master cylinder - both use brake fluid. If fluid level is adequate, the clutch master...
Car has a bad wobble when going down the road, gets worse when applying the brakes but better with higher speeds. 2004 Nissan Murano
Hello - you may have a bent wheel (https://www.yourmechanic.com/question/bent-wheel-on-passenger-side), a wheel with a dent on the inside of the rim. You don't mention why the wheel bearing was changed, but modern wheel bearing assemblies (with dual, concentric ball-bearings) are sensitive...

Related articles

What Is a Voltage Drop Test?
Here’s Here’s the problem – your engine is cranking slowly, or maybe not cranking at all, but the battery and starter are both working just fine. Or your alternator is charging normally, but it’s not keeping your battery charged. Obviously,...
Symptoms of a Bad or Failing Starter
Common signs include the engine not turning over, starter engaging but not spinning the motor, and grinding noises or smoke when starting the motor.
How Long Does an Ignition Lock Cylinder Last?
For For most car owners, getting in and cranking their vehicle up is not something that they think about. In order for a car to crank properly, a number of different components will have to work together. Among the most...